Delete Your Tripwoa Account
You can delete your Tripwoa account and all associated data at any time. There are two ways; both are free.
Option 1 — In the app (instant)
Open Tripwoa and sign in → go to the Profile tab → scroll to the bottom → Delete account → confirm. Your account and all private cloud data are deleted immediately; this is not an optional extra step.
Option 2 — Without the app (by email)
If you no longer have the app installed, send a deletion request to info@tripwoa.com from the email address registered to your account. We verify the request belongs to the account owner, complete deletion within 7 days, and send a confirmation reply.
What gets deleted
Account data (email, name, profile photo, Google/email sign-in links), all cloud trips, itinerary stops, notes, private photos and videos, your liked places, device registrations and usage counters linked to the account. Your travel identity is deleted in full too: the free text you wrote about yourself, the preferences derived from it and their history, your constraints (diet, allergy, mobility, religion, health), your taste profile and its summary, and your in-app activity log. Residual copies in encrypted backups are purged within 30 days; minimal records may be retained where legally required. Public community photo contributions are not deleted: the link to your identity is severed and they remain in the place gallery anonymously; you can ask for a specific contribution to be fully removed by including it in your request.
Deleting data without deleting your account
You can delete supported content while keeping your account. None of this requires sending a request — it applies immediately, from inside the app.
- Trips and stops: delete from the trip card menu. Deleting a trip also removes its stops, notes and attached photos.
- Liked places: tap the heart icon again.
- Travel identity: Profile → My travel identity, the ✕ next to each row — individual preferences ("Sushi", "Kebab"), constraints and taste traits. A preference you delete is not re-learned back into place.
- Photos and videos: delete from the gallery.
If some data is not reachable this way, write to info@tripwoa.com from your account email stating which data you want deleted; we complete it within 7 days and reply.
Good to know
If you have an active Premium subscription, deleting the account does not auto-cancel Google Play billing — cancel it separately in Google Play → Subscriptions. See the Privacy Policy for details.